PRIVACY POLICY Privacy Policy

Privacy Policy

Effective Date: 01 May , 2021

Alaus Products and Productions Inc., respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect about individuals through our website and mobile apps (collectively, the “Services”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights. 

Data protection and privacy rules differ by countries.For this reason, and in certain cases we have to change our privacy practices due to specific legal requirements in Canada and the United States of America where we do our business.

This document may include some information specific for certain categories of users, for example, residents of California (USA). In addition, we can also elaborate separate Privacy Policies, where our data protection and privacy practices differ from the ones described in this document due to local legal requirements.

In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we obtain include:

Contact information (such as name, email address, shipping address and instructions, postal code, telephone number, and personal ID);  login credentials to create an account on the Services (such as email address and password);  information contained on your social media public profile, to the extent you decide to create an account on the Services using your social media account; information you choose to submit on your personalized public profile “My Page”, including web address name, user name, photograph, links to your social media accounts and any other information you choose to submit to us.

User generated content related to product reviews, comments, questions and answers;

 payment information, such as name, billing address, account number, and payment card details (including card number, expiration date and security code) for payments processed by us. To the extent any payments are processed by any other third parties such as PayPal or Apple Pay, then the privacy policies of those parties shall govern such information;      bank account and tax information related to any company programs that may offer customer payouts (such as Rewards program);  order history, including information about products purchased or viewed on the Services; details you provide through contests, sweepstakes and surveys; social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Services (such as apps, tools, payment services, widgets and plugins offered by social media services like Facebook, Google , Instagram, LinkedIn, Pinterest, Twitter and YouTube) or posted on social media pages (such as our social media pages or other pages accessible to us); other personal information contained in content you submit on the Services, such as through our “Contact Us” feature or other customer support tools; and Country/region and language preference based on mobile device settings and/or IP;

 IP address, device, operating system, and browser information that we detect.

You are not required to provide this information but, if you choose not to do so, we may not be able to offer you certain Services and related features.

How We Use The Information We Obtain:

We will use the information we obtain through the Services as needed to fulfill our contractual obligation to provide you with the products and services you request and to deliver products ordered (including, but not limited to, transportation and customs clearance through related third party service providers).

We also will use the information we obtain through the Services if we have a legitimate interest to do so, including to support the following functions and activities:

    establishing and managing your account;

    communicating with you about your account or transactions and sending you information about features and enhancements;

    processing claims in connection with our products and services, and keeping you informed about the status of your order;

    managing our Rewards and loyalty programs;

    posting your product reviews and managing our Reviews program;

    improving and customizing your experience with the Services, including providing recommendations based on your preferences;

    identifying and authenticating you so you may use the Services;

    marketing our products to you and providing you with promotions, including special deals, coupons, discounts and chances to win contests;

    communicating with you about, and administering your participation in, contests, sweepstakes or surveys;

    responding to your requests and inquiries and providing customer support, such as through our chatbot or other customer support tools;

    operating, evaluating and improving our business (including developing new services; enhancing and improving our Services; managing our communications; analyzing our user base and Services; performing data analytics and market research; and performing accounting, auditing and other internal functions);

    protecting against, identifying and preventing fraud and other criminal activity, claims and other liabilities;

    complying with and enforcing applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and Alaus Products and Productions Inc.’s Terms of Use, Rewards Program Terms of Use; and

    communicating with you about changes to our policies.

In addition, we will use your contact information to send you Health Newsletters, emails, SMS, push notifications and in-app notifications about our products, services, sales and special offers if you sign up to receive them and have not opted out. We also may use your email address to display ads for our products, services, sales and special offers through Facebook’s and Google’s sites or networks. For example, if you are on Facebook, you may see our ads on the social media platform, or if you sign in to your Google account, you may see our ads as you use the Google search engine, Instagram, Facebook, Facebook Audience Network, YouTube, Gmail, and the Google Display Network because these third parties will match your email address with you. To the extent provided by applicable law, you can object at any time to the use of your e-mail address for advertising purposes as specified in the Rights And Choices section below.

We may combine information we obtain about you through our websites with the information obtained through our apps for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.

Automated Collection Of Data

When you use our Services or open our emails, we may obtain certain information by automated means, such as browser cookies, Flash cookies, local storage, web beacons and pixels, JavaScript, device identifiers, server logs and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Services (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Services, dates and times of access to our Services, and other information about your use of our Services. We also may receive your device’s geolocation and other information related to your location through GPS, Bluetooth, WiFi signals and other technologies for certain purposes listed above, such as to provide you with our Services. Your device may provide you with a notification when the Services attempt to collect your precise geolocation.

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies may be set either directly by the website a user is visiting (“first-party cookies”), or by a domain other than the website the user is visiting (“third-party cookies”). A “Flash cookie,” also known as a local shared object, functions like a web cookie to personalize a user’s experience on sites that use Adobe Flash Player. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed above.

The following types of cookies and similar technologies are used on the Services:

Necessary Cookies

We use necessary cookies to help enable the Services to function, including to (1) identify you once you have logged in to your account, (2) keep track of preferences you specify while you use the Services, and (3) manage the security of the Services.

Functionality Cookies

Our Services also use cookies to personalize the content of the Services based on your use of the Services, and support certain third-party services to provide enhanced functionality, such as to enable videos posted on the Services from YouTube. These features use third-party cookies (e.g., You Tube cookies) that are placed directly on your device by the third-party services. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy notices of these parties, which we strongly suggest you review.

Analytics Cookies

Through our Services, we may obtain personal information about your online activities over time and across third-party apps, websites, devices and other online services. On our Services, we use third-party online analytics services, such as those of Google Analytics. The service providers that administer these analytics services use automated technologies to collect data (such as email address, IP addresses, cookies and other device identifiers) to evaluate, for example, use of our Services and to diagnose technical issues. To learn more about Google Analytics, please visit www.google.com/analytics/learn/privacy.html, and to opt out of being tracked by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout. In addition, our Services use FullStory analytics cookies and similar technologies (local storage) to collect technical information from your device (such as IP address, device and operating system type, browser and approximate geographic location based on your device IP address), as well as information about your interactions with our Services (such as clickstream, browsing and keystroke data, and the referring URL and session duration). This information allows us to recreate your sessions so we can get a better understanding of how you use our Services, troubleshoot issues, and administer and improve our Services.

Personalized Advertising Cookies

Through our Services, both we and certain third parties may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track users’ online activities over time by collecting information through automated means, including through the use of browser cookies, web beacons, device identifiers, server logs, web beacons and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites and apps, and to build a profile of users’ online browsing and app usage activities. The information our ad networks may collect includes data about users’ visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites or apps. This data collection takes place both on our Services and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

You also can stop certain types of cookies from being downloaded on your device by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. The following external links will explain how to manage cookies for the most common browsers:

    Google Chrome

    Microsoft Edge

    Mozilla Firefox

    Microsoft Internet Explorer

    Opera

    Apple Safari

Information Sharing

We do not disclose personal information we obtain about you, except as described in this Privacy Policy. We will share your personal information with our third-party service providers who perform services on our behalf (such as payment processing and authorization, order fulfillment, transportation, customs clearance, marketing, data analytics, customer support and fraud prevention) for the purposes described in this Privacy Policy. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you: (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.

Data Transfers

We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.

Alaus Products and Productions Inc.